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Hey there! We’re CaseProe, and we’re not just another e-commerce site—we’re a small team of phone case enthusiasts who started this journey because, well, we were tired of boring, flimsy cases. Our founder, Alex, still replies to every email personally (yes, really!). It’s a tradition we’ve kept since day one, because your feedback? It’s what keeps us going.
Got a question, a suggestion, or just want to chat about your favorite case design? We’re all ears. Here’s how you can reach us:
Honestly, some of our best-selling designs came from customer ideas. Like that time Sarah from Ohio emailed us about a "cat astronaut" case—now it’s a top seller! So don’t hold back. Whether it’s a complaint (we’ll fix it!) or a wild idea (we’ll try it!), drop us a line.
P.S. Need help ASAP? Try our Live Chat during business hours. Look for the little icon in the corner—it’s usually manned by Jamie, who’s weirdly good at solving problems before you even finish typing.
Fun fact: Our warehouse team once hand-wrote thank-you notes for a week straight during the holidays. We ran out of pens. Twice.
